Refund Policy
Charitable donations ke management mein justice, transparency, aur Islami usoolon ke liye hamara commitment.
Last updated: February 28, 2026
Refund Scenarios Overview
Islami usoolon ko barqarar rakhte hue refunds kab aur kaise process hote hain samjho.
Campaign Cancellation
Funds disbursement se pehle campaign cancel ho jaye.
Timeframe: 3 se 5 business days mein immediate refund
Islamic Principle: Donor ki niyyat aur trust (Amanah) ka tahafuz
Campaign Goal Not Met
Campaign funding goal tak pohanche baghair khatam ho jaye.
Timeframe: Campaign khatam hone ke 7 se 10 business days mein refund
Islamic Principle: Donor ke huqooq ka tahafuz aur Gharar (uncertainty) se bachao
Platform Processing Errors
Failed donations ki wajah banne wale technical issues.
Timeframe: Error identify hone par immediate refund
Islamic Principle: Justice (Adl) aur accountability ka tahafuz
Islamic Compliance Issues
Campaign Islami ethical principles ki violation kare.
Timeframe: 5 se 7 business days mein refund
Islamic Principle: Tamam activities Halal aur faidemand rehne ko yaqeeni banana
Donor Request
Donor reasonable timeframe mein refund request kare.
Timeframe: Donation ke 14 din ke andar
Islamic Principle: Charitable intent ke tahafuz ke saath donor ki autonomy ka respect
Fraud or Misrepresentation
Campaign fraudulent ya misleading paya jaye.
Timeframe: Verification hone par immediate refund
Islamic Principle: Community ko injustice se bachana aur Islami values ka tahafuz
Refund Ke Liye Hamara Commitment
AmalQ par, hum har donation ko charitable purposes ke liye khalis niyyat se di gayi muqaddas amanat (Amanah) samajhte hain. Hamari refund policy charitable giving ki practical realities ke saath Islami justice aur compassion ke usoolon mein tawazun qaim karti hai, tamam transactions mein transparency aur accountability yaqeeni banate hue.
Refundable Situations
Hum makhsoos haalaat mein refunds dete hain jahan ye justice (Adl) ki khidmat kare aur donors ki charitable intent ka tahafuz kare. Hamari Islamic Scholars Council pechida cases ka review karti hai taake faislay Islami values aur usoolon se aligned hon.
Campaign Cancellation
Funds disbursement se pehle campaign cancel ho jaye. Donor ki niyyat aur trust (Amanah) ka tahafuz.
Timeframe: 3 se 5 business days mein immediate refund | Conditions: Campaign creator ko funds milne se pehle
Campaign Goal Not Met
Campaign funding goal tak pohanche baghair khatam ho jaye. Donor ke huqooq ka tahafuz aur Gharar (uncertainty) se bachao.
Timeframe: Campaign khatam hone ke 7 se 10 business days mein refund | Conditions: Unfunded campaigns ke liye automatic process
Platform Processing Errors
Failed donations ki wajah banne wale technical issues. Justice (Adl) aur accountability ka tahafuz.
Timeframe: Error identify hone par immediate refund | Conditions: Verified platform ya payment processor errors
Islamic Compliance Issues
Campaign Islami ethical principles ki violation kare. Tamam activities Halal aur faidemand rehne ko yaqeeni banana.
Timeframe: 5 se 7 business days mein refund | Conditions: Scholar board ka faisla zaroori
Donor Request
Donor reasonable timeframe mein refund request kare. Charitable intent ke tahafuz ke saath donor ki autonomy ka respect.
Timeframe: Donation ke 14 din ke andar | Conditions: Campaign abhi disburse ya complete nahi hui
Fraud or Misrepresentation
Campaign fraudulent ya misleading paya jaye. Community ko injustice se bachana aur Islami values ka tahafuz.
Timeframe: Verification hone par immediate refund | Conditions: Investigation se fraudulent activity confirm ho
Non-Refundable Situations
Charitable activities ki integrity barqarar rakhne aur campaign beneficiaries ke huqooq ke tahafuz ke liye kuch situations refund ke liye eligible nahi hain. In policies ka hamare Islamic scholar board ne review kiya hai.
Successfully Funded Campaigns
Funds pehle hi campaign creators ko diye ja chuke hain. Complete charitable activities mein trust ka tahafuz.
Completed Projects
Campaign goals achieve ho chuke hain aur projects deliver ho chuke hain. Fulfilled charitable commitments ki integrity ka tahafuz.
Platform Fees
Processing aur platform maintenance fees. Islami compliance services barqarar rakhne ke operational costs cover karti hain.
Disputed Funds
Legal disputes ya investigations mein involved funds. Munasib channels se proper resolution ki ijazat deta hai.
Refund Process
Hamara refund process transparent, efficient, aur Islami usoolon ka respect karne wala hone ke liye design kiya gaya hai. Hum accountability yaqeeni banate hue donor ki charitable intent ko priority dete hain.
Automatic Refunds
Campaign cancellation aur goal na poora hone par donor ki intervention ke baghair automatic refund process shuru hota hai.
Request-Based Refunds
Donors apne account dashboard ke zariye ya hamari support team se contact kar ke refund request kar sakte hain.
Islamic Scholar Review
Islami compliance issues se related pechida cases ka process karne se pehle hamare scholar board ka review hota hai.
Processing Time
Refunds aam tor par 3 se 10 business days mein process hote hain, payment method aur haalaat par depend karta hai.
Notification
Donors ko refund process ke dauraan email confirmation aur dashboard updates milte hain.
Refund Payment Methods
Refunds jab bhi mumkin ho original payment method ke zariye process kiye jaate hain, is baat ko yaqeeni banate hue ke donors ko usi currency aur usi secure channel ke zariye funds wapas milein.
Credit/Debit Cards
Refunds original card statement par appear hote hain, aam tor par 3 se 5 business days mein.
Bank Transfers
Refunds 5 se 7 business days mein original bank account mein wapas kiye jaate hain.
Digital Wallets
Refunds original digital wallet ya payment service mein wapas credit kiye jaate hain.
Currency Conversion
Refunds donor ki value ke tahafuz ke liye original donation currency mein barqarar rakhte hain.
Tax Considerations
Donors apne jurisdiction mein apne donations aur kisi bhi baad ke refunds ke tax implications samajhne ke zimmedar hain. Hum charitable giving ke tax treatments ke baare mein qualified tax professionals ya Islamic scholars se mashwara karne ki sifarish karte hain.
Donation Tax Benefits
Original donations ne tax benefits diye ho sakte hain jo refunds se affect ho sakte hain.
Islamic Tax Guidance
Islamic scholars Zakat aur charitable giving ke tax implications ke baare mein guidance de sakte hain.
Jurisdictional Variations
Tax treatment mulk ke hisaab se different hota hai aur local tax authorities se verify karna chahiye.
Refund Ki Zaroorat Se Bachao
Hum comprehensive campaign verification, transparent processes, aur Islami compliance oversight ke zariye refund scenarios ko kam se kam karne ki poori koshish karte hain.
Campaign Verification
Tamam campaigns approval se pehle sakht verification se guzarti hain, including Islamic scholar review.
Transparent Communication
Campaign creators regular updates dete hain aur donors ke saath khula communication rakhte hain.
Quality Assurance
Hum campaign progress ki monitoring karte hain aur donor ke interests ke tahafuz ke liye issues aane par mudaakhlat karte hain.
Islamic Oversight
Islamic scholars ki musalsal nigrani Islami ethical standards ke saath musalsal alignment yaqeeni banati hai.
Refunds Ke Baare Mein Sawaal?
Hamari team transparency aur fairness ke liye committed hai. Refund se related sawaal ya concerns ke liye, hamari support team se contact karo. Islami compliance se related pechida cases ke liye hamare Islamic scholar board ke review ki zaroorat ho sakti hai.
legal@amalq.org
Hum aam tor par 24 se 48 ghanton mein jawab dete hain