Community Guidelines
Building a respectful, supportive community guided by Islamic values and principles.
Last updated: February 28, 2026
Our Core Values
These Islamic values guide our community interactions and shape the culture of AmalQ.
Respect & Kindness (Husn al-Khuluq)
Treat all community members with respect, kindness, and compassion as taught in Islam.
- Use respectful language in all communications
- Show empathy towards those seeking help
- Avoid judgment and criticism of others' circumstances
- Offer constructive feedback and support
Honesty & Integrity (Sidq)
Maintain complete honesty and integrity in all platform interactions.
- Provide accurate information in campaigns
- Be truthful about your identity and circumstances
- Honor commitments made to donors and beneficiaries
- Report accurate progress and fund usage
Community Benefit (Maslaha)
Focus on activities that provide genuine benefit to the Muslim community and society.
- Create campaigns for legitimate charitable purposes
- Share knowledge and resources with others
- Support fellow community members' worthy causes
- Promote positive representation of Islamic values
Wisdom & Discretion (Hikmah)
Exercise wisdom and discretion in all platform activities and communications.
- Think before posting or commenting
- Consider the impact of your words on others
- Seek clarification before making assumptions
- Maintain privacy and confidentiality when appropriate
Building a Positive Community
AmalQ is more than a platform. It is a community united by the Islamic values of compassion, generosity, and mutual support. These Community Guidelines help us maintain an environment where everyone feels safe, respected, and empowered to make a positive impact. By participating in our community, you agree to uphold these standards and contribute to a culture of Islamic excellence (Ihsan).
Acceptable Behavior
We encourage behavior that reflects the highest Islamic values and contributes to a positive, supportive community environment.
Respectful Communication
Use kind, respectful language in all interactions. Offer constructive feedback and support to fellow community members.
Authentic Representation
Be honest about your identity, circumstances, and the purpose of your campaigns. Provide accurate and up-to-date information.
Charitable Focus
Keep all activities focused on legitimate charitable purposes that align with Islamic principles and provide real benefit.
Privacy Respect
Respect the privacy of others and only share personal information with explicit consent.
Collaborative Spirit
Work together with other community members to maximize the positive impact of charitable giving.
Educational Sharing
Share knowledge about Islamic charitable practices and help educate others about effective giving.
Prohibited Behavior
Certain behaviors are strictly prohibited as they contradict Islamic values and harm the community environment.
Fraudulent Activities
Any form of fraud, misrepresentation, identity theft, or deceptive practices is strictly prohibited.
Harassment & Bullying
Harassment, bullying, threats, hate speech, or any form of abusive behavior towards other users.
Discrimination
Discrimination based on race, ethnicity, gender, religion, disability, or any other protected characteristic.
Inappropriate Content
Sharing content that is offensive, explicit, violent, or contradicts Islamic principles and values.
Spam & Solicitation
Spamming, unsolicited advertising, or promoting non-charitable activities on the platform.
Platform Abuse
Attempting to hack, manipulate, or abuse platform systems, security measures, or other users.
Non-Islamic Activities
Promoting or engaging in activities that contradict Islamic principles or violate Islamic ethical principles.
Campaign Standards
Campaign creators are held to the highest standards to ensure transparency, accountability, and Islamic compliance.
Clear Purpose Statement
Clearly describe the charitable purpose, goals, and how funds will be used in accordance with Islamic principles.
Accurate Information
Provide accurate, honest, and complete information about the beneficiaries, circumstances, and funding needs.
Regular Updates
Provide regular updates on campaign progress, fund usage, and any changes in circumstances.
Documentation
Maintain proper documentation for all expenses and be prepared to provide evidence of fund usage.
Appropriate Images
Use respectful, appropriate images that maintain the dignity of beneficiaries and comply with Islamic guidelines.
Fund Management
Use donated funds exactly as described and never for personal gain or non-charitable purposes.
Donor Guidelines
Donors play a crucial role in our community and are encouraged to give with wisdom, compassion, and Islamic consciousness.
Sincere Intention (Niyyah)
Give with sincere intention for the sake of Allah and to help those in need, not for recognition or personal benefit.
Due Diligence
Research campaigns thoroughly and ask questions if you need clarification about the cause or fund usage.
Respectful Inquiry
Ask questions respectfully and constructively, focusing on understanding rather than challenging campaign creators.
Privacy Consideration
Respect your own and others' privacy preferences regarding donation amounts and public recognition.
Ongoing Support
Consider providing ongoing support through prayers, sharing campaigns, and emotional encouragement.
Feedback & Reporting
Provide constructive feedback and report any concerns about campaigns or community members appropriately.
Content Guidelines
All content shared on AmalQ must align with Islamic values and contribute positively to the community environment.
Islamic Values
All content must reflect Islamic values and principles, avoiding anything that contradicts Islamic teachings.
Respectful Language
Use language that is respectful, kind, and appropriate for a diverse Muslim community.
Truthful Information
Share only accurate, verified information and clearly distinguish between facts and personal opinions.
Constructive Communication
Focus on constructive, helpful communication that supports the charitable mission of the platform.
Privacy Protection
Protect the privacy and dignity of beneficiaries and community members in all shared content.
Appropriate Imagery
Use images that are respectful, modest, and maintain the dignity of all individuals involved.
Community Enforcement
We maintain a fair and transparent enforcement process that prioritizes education, rehabilitation, and community welfare.
Community Reporting
Community members can report violations through our reporting system, and all reports are reviewed promptly and fairly.
Warning System
First-time minor violations typically result in warnings and education about appropriate behavior.
Temporary Restrictions
Repeated violations may result in temporary restrictions on certain platform features or activities.
Account Suspension
Serious violations or repeated offenses may result in temporary or permanent account suspension.
Appeal Process
Users can appeal enforcement actions through our fair and transparent appeals process.
Rehabilitation
We focus on education and rehabilitation rather than punishment, helping users understand and correct their behavior.
Reporting Process
We encourage community members to report violations and provide a safe, confidential process for doing so.
How to Report
Use the report button on any content or contact our community team directly through the platform or email.
What to Include
Provide specific details about the violation, including screenshots or links when relevant.
Confidentiality
All reports are handled confidentially, and reporter identities are protected unless disclosure is legally required.
Response Time
We review all reports promptly, typically within 24 to 48 hours, and take appropriate action based on our guidelines.
Follow-up
Reporters receive updates on the status of their reports while respecting the privacy of all parties involved.
Building Community Together
Have questions about our Community Guidelines or want to report a concern? Our community team is here to help maintain a positive environment for everyone.
legal@amalq.org
We typically respond within 24 hours